TrainingHub · In use at Freestart
Practise the call before you make it.
Our own teams use it at work today.
Read the transcript
TrainingHub turns our sales calls into training.
It builds a coaching plan for each rep from their scored calls.
Each gap, with what was heard on the calls, and the lesson or practice assigned for it.
Reps practise with a simulated customer, at the level they choose.
An AI agent builds a reference library from our training material and CallHub call transcripts.
Reps study it as short chapters, with the original handbook one click away.
TrainingHub is the training system for our sales teams. It gives new and experienced sales staff practice calls: the system plays the customer, and the guidance is written for each trade we sell to.
Strengths first, from the rep’s own calls.
Each gap, with what was heard on the calls.
The lesson or practice assigned for it.
What it does
- A coaching plan for each rep, built from their scored calls.
- Lessons and call scripts, with coaching notes under each step.
- Practice calls with a simulated customer, at the level the rep chooses.
- Guidance for each trade sector, from the training scripts our teams already use.
Plans come from CallHub calls.
Scripts for each sector, reviewed by the people who run our training.
Coaching notes under each step.
How we use it
New starters practise here before they go on the phones, and the scripts behind it are reviewed by the people who run our training.
Part of TrainingHub
Reference library
An AI agent builds a reference library from our training material and CallHub call transcripts. Reps study it as short chapters, with the original handbook one click away.
The original handbook, one click away.
Collections of short chapters to study.
Built from our training material and CallHub call transcripts.
In development
Guidance for more trade sectors.
In development means it isn’t finished.
Connects to
Where it sits
- 01ProspectHubFeed the pipeline.Researches and qualifies the next accounts, so every call starts with the research in hand.
- 02CallHubScore the calls.Transcribes calls and scores them against the playbook.
- 03TrainingHubTrain the gaps.Turns those scores into coaching for each rep.
Better-coached reps, better prospect notes.
What we learn on calls goes back into how we coach.
Questions
Questions about TrainingHub
Email hello@freestart.ai, ring 0330 223 8390 or use the contact page.
What is TrainingHub?
TrainingHub is the training system for Freestart’s sales teams. It builds a coaching plan for each rep from their scored calls, and gives them lessons, call scripts and practice calls with a simulated customer. It also holds a reference library built from our training material and CallHub call transcripts. It is in use at Freestart.
How does TrainingHub use real sales calls?
TrainingHub works from CallHub. Each rep’s coaching plan is built from their scored calls: it starts with their strengths, then lists each gap with what was heard on the calls and the lesson or practice assigned for it. The reference library is also built from CallHub call transcripts and our training material.
Can sales staff practise calls before they speak to customers?
Yes. In a TrainingHub practice call, the system plays the customer, at the level the rep chooses. New starters practise there before they go on the phones. The guidance is written for each trade sector we sell to, from the training scripts our teams already use, and the people who run our training review those scripts.
What is the TrainingHub reference library?
The reference library is part of TrainingHub. An AI agent builds it from our training material and CallHub call transcripts. Reps study it as short chapters, with the original handbook one click away. It is the set of resources we use to train our sales staff, organised into collections of chapters.
Which parts of TrainingHub are still in development?
Guidance for more trade sectors is in development, which means it isn’t finished. The coaching plans, lessons, call scripts, practice calls and reference library described on this page are in use at Freestart today. Wherever something isn’t finished, we label it as in development on this site.